Contents

  1. Words do the selling — in this preview
  2. Know who you're talking to — in this preview
  3. One reader, one promise
  4. Headlines that get read
  5. Proof: making people believe you
  6. The shape of a sales page
  7. Emails people open and read
  8. Editing: the second draft is the real one
  9. Ten before-and-after rewrites
  10. The pre-publish checklist
  11. Formulas to start from
INTRODUCTION

Words do the selling

When you sell online, nobody is standing next to the product explaining it. There's no shop assistant, no demo, no handshake. There's a page, and the words on it. If they're vague, the reader leaves. If they're specific and about the reader's problem, the reader keeps going.

That's all copywriting is: writing that gets a specific person to take a specific action. Not clever slogans, not "brand voice", not tricks. The best copy usually sounds like a smart friend explaining why something is worth your money.

Who this course is for

You make or sell something — a product, a service, a course — and you write your own pages and emails because nobody else is going to. You don't need to become a professional copywriter. You need to stop writing copy that sounds like everyone else's and start writing copy that sounds like it was written for one person: your buyer.

How the course works

Seven short lessons, each built around one skill. Every lesson ends with an exercise that takes 15–30 minutes, and you should do it on your own product, not a made-up one. By the end you'll have:

  • a page of real customer language you can steal from forever
  • a one-sentence promise for your product
  • twenty headlines and a shortlist of three
  • a full first draft of a sales page
  • a welcome email and a launch email
  • an edited, tightened version of all of the above

Appendix A has ten before-and-after rewrites so you can see each principle applied. Appendix B is a checklist to run on anything before you publish it.

The single most useful habit in this course: before you write a word, ask "who is reading this, and what do I want them to do next?" Most bad copy fails because nobody answered that question.
CHAPTER 1

Know who you're talking to

The most common mistake isn't bad writing. It's writing for nobody in particular. "Busy professionals", "small businesses" and "creators" are not people. You can't write to them, because you can't picture what they're worried about.

Pick one reader

Write a short paragraph describing one specific buyer. Not a demographic — a situation.

Weak: Freelancers aged 25–40 who want to grow their business. Strong: A freelance designer about a year in. She has three regular clients, is fully booked, and still earns less than she did in her old job. She suspects her prices are too low but is afraid that if she raises them she'll lose the clients she has.

The second version tells you what to say. You know her fear (losing clients), her situation (fully booked, underpaid) and the outcome she wants (earn more without the risk). Every sentence you write can be tested against her: would she care about this?

Steal their words

The best copy is rarely invented. It's collected. Your customers have already described their problem, in words that resonate with other people like them, and those words are lying around in public.

Places to find them:

  • Reviews of competing products, especially 3-star reviews. 5-star reviews tell you what people love; 1-star reviews are often angry and unspecific; 3-star reviews tell you exactly what was missing.
  • Reddit, forums and Facebook groups in your niche. Search for the problem, not the product.
  • Your own support emails, sales calls and DMs. Note the exact phrases people use before they buy.
  • Amazon reviews of books on your topic. Readers describe their situation before and after in remarkable detail.

Copy phrases into a document word for word. Don't tidy them up. "I'm drowning in client emails" is better copy than anything you'd write about "communication overhead".

Know how aware they are

Readers arrive at different stages. Writing for the wrong stage is why so many pages feel off.

StageWhat they knowWhat your copy should lead with
UnawareNothing — they don't see a problemA story or observation they recognise
Problem-awareThey feel the pain but don't know solutions existThe problem, described better than they could
Solution-awareThey know solutions exist, not yoursWhy your approach is different
Product-awareThey know your product, haven't boughtProof, specifics, the offer
Most awareThey want it, need a nudgeThe deal and the button

Someone who clicks from a Google search for "freelance rate calculator" is solution-aware: lead with what your calculator does that others don't. Someone who's been on your email list for six months is product-aware: lead with proof and the offer. Same product, different first paragraph.

This is a preview. You've read the introduction and Chapter 1 — about 700 of roughly 4,400 words. The full guide continues with six more chapters, an exercise at the end of every one, and three appendices.